How to request constituent services
- Use the website form below
- Call our office at (202) 724-8181
- Stop by Councilmember Nadeau's regular community office hours, posted on the events page.
- Visit the office: John A. Wilson Building, 1350 Pennsylvania Ave NW, Suite 102, Washington DC 20004
When you contact us, please have your 311 confirmation number available if possible to expedite the process. If you don’t, it’s fine—we’ll help you get it into the system as we work to resolve the problem.
Meet our constituent services team
Amanda primarily serves residents in ANC1B and ANC1C, which includes the neighborhoods of LeDroit Park, U Street, the southern parts of Columbia Heights and Pleasant Plains, Shaw, Meridian Hill, Adams Morgan, and Lanier Heights.
Amanda Bonam is committed to serving the residents of Ward 1. As an undergraduate student at Howard University, Amanda served as the president of the Howard University Community Development Association which allowed her to engage with the surrounding Lower Georgia Avenue, Shaw, LeDroit Park, and Pleasant Plains communities. In October 2015, Amanda filled a vacant seat on Advisory Neighborhood Commission 1B where she served and represented Single Member District 1B10 for over a year. She graduated from Howard University with a B.A. in Sociology in May 2017 and hopes to use her education to advocate for marginalized communities.
John primarily serves residents in ANC1A and ANC1D, which includes the neighborhoods of Mount Pleasant, most of Columbia Heights, the northern part of Pleasant Plains, and Park View.
John has lived in U Street, Adams Morgan, and is currently an active member of the LeDroit Park neighborhood, where he served as the Membership Committee Chair for the LeDroit Park Neighborhood Association. John brings his experience in the both private and non-profit sectors, as a Project Manager and Member Relations Manager respectively. In high school, John spent a year studying in Brazil as a Rotary Club exchange student, returned to South America for a year in college, and is fluent in Portuguese. While studying International Relations, Ethics, and Social Justice at Boston College, John realized his true passion was for local governance and community building. John is excited to be a member of the Constituent Services team and for the opportunity to serve the residents of Ward 1.
How we approach constituent services
Councilmember Nadeau’s top priority is to ensure District government is working for you. She has made it her office’s mission to run an effective constituent services program that not only helps individual residents, but also takes into account and works to resolve the root causes of the problems that affect our neighborhoods. In addition to solving individual resident’s problems, our goal is to proactively prevent the same problem from affecting others.
In addition to solving problems in our office, we track our open cases on a weekly basis to identify ongoing problems that are affecting Ward 1 residents. Councilmember Nadeau alerts the Mayor’s team to these trends, and perform rigorous oversight of government agencies all year round. When oversight isn’t enough, she works with her colleagues on the Council to pass better laws that address common constituent concerns and, through our annual budget process, ensure that government services are properly funded.
When you contact our office for help, you will get Councilmember Nadeau and her constituent services staff’s focus and attention. She works with her constituent services team to carefully monitor the progress and outcomes of cases. Many of you have heard from Councilmember Nadeau personally about outcomes because it’s important to her to make sure you’re satisfied with the work we have done on your behalf—and it’s important for her to know that your issue has been fully resolved.
Who we help
Constituent services are available for all Ward 1 residents, as well as our local businesses. For the most basic issues, we use the 311 system to first log the issue and then we work with the relevant government agency to fulfill the request. For more complex issues we work directly with government agencies over time to resolve the issue. We do our work in partnership with constituents and their ANCs, as well as the Mayor’s office to ensure we are all working toward the same goal.
Commonly requested services include:
- Garbage and recycling
- Parking meters and parking signs
- Sidewalk and street repairs
- Streetlight repairs
- Traffic Signals
- And more!
“You are doing a great job leading and serving our city! Thanks so much for all your great work on this recent pro-poor and pro-family legislation. I'm sure its been hard work behind the scenes but praying that it will be worth it all and I know it will make a real difference in people's lives.”
- Aaron Graham, District Church
“Thank you for taking the time to visit our school and to see and hear first hand the school's modernization needs. As a resident of Ward One, I appreciate that you care, not only about schools located in our ward, but all schools that serve students from all wards across the city, like Capitol Hill Montessori.”
- Lisa Rucker, CHML Parent and Ward 1 Resident
“I wanted to take the opportunity to thank you for your responsiveness over the past few years to me and my neighbors on Argonne Place NW. It has been great to know we can count on your help!”
- Tom Natan, Ward 1 Resident
“I’m so happy we have such a strong, creative, and hardworking councilmember representing Ward 1!”
- Alicia Wilson, La Clinica Del Pueblo
“I feel extremely grateful to have you as a representative (even when you don't agree with me on a particular issue).”
- Amanda Koppelman-Milstein, Ward 1 Resident
“I am a resident of ANC 1C. I just wanted to drop you a line to say thank you for all of the hard work you do for our ward.”
- Brian Reid, Ward 1 Resident
“I'm very happy to have a representative who shares my concerns and is working so hard. I'll be happy to hear more about what you are working on and how we, as a community, can help.”
- Katie Baczewski, Ward 1 Resident
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Notes From My 3rd Annual Ward 1 Public Safety Summit
May 30, 2018
What's in the Council's New Budget
May 21, 2018
Spring 2018 Telephone Town Hall
May 08, 2018
Statement on Councilmember Trayon White
April 20, 2018